Effective date: October 13, 2026
This policy explains what information The Equipment Manuals ("we," "us" or "our") collects when you use theequipmentmanuals.com (the "Site"), what we do with it, and how we keep it safe. We've tried to keep it in plain English. By using the Site, buying a manual or subscribing, you agree to the practices described here.
Information We Collect
Information you give us
When you create an account, buy a manual or subscribe, we may collect:
- Your name and email address
- Your password, stored in hashed form so we can't read it
- Your PayPal payer email, plus order, subscription and transaction IDs
- The manuals you've bought, your subscription plan, and your billing dates and status
- Messages, support requests and manual requests you send us
We never receive or store your card number or bank details. PayPal handles those.
Information collected automatically
When you use the Site, we may automatically collect:
- Browser type, device and operating system
- IP address
- Pages you visit and the site that referred you
- Account activity, such as manuals viewed or downloaded, sign-in times and security events
We use this to understand how the Site is used, keep it running well, and spot account sharing, scraping and other abuse of our Terms of Service.
How We Use Your Information
We use your information to:
- Set up and manage your account and give you access to the library
- Process orders, subscriptions, renewals, cancellations and refunds
- Keep the manuals you've bought available in your account
- Send service emails such as receipts, renewal notices, password resets and security alerts
- Answer your support questions
- Keep the Site secure, prevent fraud and enforce our Terms of Service
- Improve the Site and the manual library
- Meet our legal obligations
We only send marketing emails if you've agreed to receive them, and every one has an unsubscribe link. We do not sell or rent your personal information to anyone.
Payments Through PayPal
All payments are processed by PayPal. Your card or bank details go straight to PayPal and are never stored or handled by us. PayPal encrypts and processes every transaction, and its own privacy statement governs how it uses your data.
Cookies
We use cookies and similar technologies to:
- Keep you signed in and make the Site work properly
- Remember your preferences
- Protect against fraud
- Measure how the Site is used
You can manage or delete cookies in your browser settings. If you block essential cookies, you may not be able to sign in.
Third-Party Services We Use
We work with outside providers for:
- Payment processing (PayPal)
- Website hosting, file storage and content delivery
- Email, such as receipts and password resets
- Security and analytics
These providers are required to protect your data and use it only to provide services to us. Each one also has its own privacy policy, which we recommend reading.
We may also share information when the law requires it, for example in response to a subpoena or court order. We may also share it to protect the rights, property or safety of The Equipment Manuals, our customers or others, including when we respond to copyright notices, or as part of a merger, acquisition or sale of the business.
How Long We Keep Your Information
We keep your information only as long as we need it:
- To keep your account open and your purchased manuals available
- To complete transactions and handle disputes
- To meet legal, tax and accounting requirements. Billing records are kept for as long as the law requires.
- To provide customer support
Server logs are kept for a limited time for security purposes.
Your Privacy Rights (GDPR and CCPA)
Depending on where you live, you may have the right to:
- See the personal data we hold about you
- Correct anything that's wrong
- Ask us to delete your data or your account
- Object to or limit how we use your data
- Get a copy of your data (data portability)
- Withdraw your consent
To use any of these rights, email us at info@theequipmentmanuals.com from the email address on your account. We may need to confirm your identity first, and we'll respond within the time the law requires.
California residents
Under the CCPA/CPRA, you can ask to know, delete or correct the personal information we hold about you. We won't treat you differently for using these rights. We do not sell your personal information or share it for cross-context behavioral advertising.
Users in the EEA, UK and similar regions
Where the GDPR or UK GDPR applies, we rely on the following legal bases to process your data: to fulfil our contract with you, for our legitimate interests (security, fraud prevention and improving the service), to meet legal obligations, and with your consent where it's required. You have the right to complain to your local data protection authority. Your information may be processed in the United States and in other countries where our service providers operate.
How to Delete Your Account
You can ask us to delete your account at any time. Email info@theequipmentmanuals.com from the email address registered to your account, with the subject line "Account Deletion Request". Include your name and say that you'd like your account deleted.
We'll process your request once we've reviewed it. We may need to keep some information where the law requires it or for legitimate business reasons, such as billing records.
How We Protect Your Data
We protect your information with encrypted connections (HTTPS), hashed passwords and restricted access to our systems. Still, no website can be completely secure, so we can't guarantee it. You can help by using a strong password you don't use anywhere else and by never sharing it.
Children's Privacy
This Site is for adults and isn't intended for anyone under 18. We don't knowingly collect personal information from minors. If you think a minor has given us their information, contact us and we'll delete it.
Links to Other Websites
The Site may link to other websites. We're not responsible for how those sites handle your information, so please read their privacy policies.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date. If we make a significant change, we'll post a notice on the Site or email registered users.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, get in touch:
Email: info@theequipmentmanuals.com
Website: https://theequipmentmanuals.com